It seems Google is on a vendetta against all Nexus One troubles. They fixed the 3G issues last week, yesterday they slashed the ETF by 200 bucks and now they have an actual phone number people can call for customer support. That’s definitely a first for Google. You can call them at 1-888-48-NEXUS (63987), available from 7:00 AM to 10:00 PM (EST). However, you can only call them for issues related to your order status. If the issues is hardware related call HTC, and if it’s network related call T-Mobile.
Google’s customer support for Nexus One has been a nightmare so far. Mainstream consumers won’t sit on a computer and scroll through discussion forums for half an hour and Google learned that the hard way. At least this shows they’re paying attention and doing everything they can.