We are big fans of customer service representatives, because there’s a level of help that these folks are required to give you, and then there’s the level that some of them out there will go to to make sure that you’re a happy camper. We’ve heard in the past as customer service representatives have outlined a planned update to a device, but it seems about 50-50 as to whether or not it will actually happen. In the case we’re talking about now, it looks like a CSR has “confirmed” that the update to Android 4.0 Ice Cream Sandwich for the HTC Flyer will land in the first quarter of 2012.
There are a lot of Flyer owners out there who are not all that happy with the update to Honeycomb, which hit the tablet not too long ago. Apparently HTC has heard that outcry, which is a good thing, and HTC has a plan, more or less. The representative has said that if customers are not happy with Android 3.2 Honeycomb on their device they can send it in to the manufacturer and they will happily revert it back to its Gingerbread-based ways.
Or, you can just wait for Android 4.0 Ice Cream Sandwich. The CSR says that the update should be landing on the device sometime in the first quarter of this year, so there’s not much time remaining. Will it happen? It’s not necessarily impossible, but we won’t be holding our breath.