HTC One X, One S Handsets Causing Trouble For Owners?

Some early reports from early adopters who purchased the HTC One X and HTC One S models overseas are reporting some hardware concerns right out of the gate. While HTC touted the bold design of their One device line, recent reports are streaming in showing problems with both devices. In a video taken by CNET UK, the HTC One X screen flex shows noticeable color discoloration when pressure is placed on the edge of the screen. Pushing on the edges of the curved screen causes the display to “flex and patches of discolored pixels track your finger movements.” See the video below for the action.

The HTC One S also seems to be the victim of its own design problems, this time surrounding the ceramic housing of the device. According to HTC, the ceramic coating that forms over aluminum when charged with electricity is chipping off. Reports coming out of XDA Developers (as seen in the above image) show this is happening in numerous places on One S devices. The hope is that only the first batches are suffering from these problems and that the next series of shipments won’t suffer from these troubles.

HTC has released a statement about the user complaints conceding the One S advising customers to bring the smartphone back to the store and exchange it:

HTC is committed to delivering a high quality product and great experience for all our customers. There have been a few, isolated reports of this issue. The finish on the One S was laboratory tested as being at a hardness like ceramic. While that’s hard, it doesn’t mean it’s impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to make sure customers do not experience this issue in the future.

HTC says any device can be returned within a 30 day return DOA period (that timeframe varies by country) and beyond that HTC is happy to replace the phone under their traditional warranty terms.

Any One X or One S owners seeing these issues?

CNET UK, Androidandme, The Verge, XDA Developers

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