Verizon may have listened to feedback and nixed their attempts to start a $2 bill payment fee at the end of 2011, but that doesn’t mean they won’t try and initiate other fees. Starting on April 22nd, Verizon will introduce a $30 upgrade fee for upgrading to a new device on your account.
This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
Verizon does note that if you take advantage of their “green friendly trade-in program,” found at www.verizonwireless.com/tradein it’s possible to “save money or potentially offset the fee completely.” Verizon didn’t offer any further detail on how a trade-in could completely mitigate the fee.
Who has a problem with this? Raise your hand?