HTC Explains Decision To Hold Off On Android 4.0 For Desire HD, Says It’d Rather Not Wipe Your Data

HTC told users last week that it would not be upgrading the Desire HD to Ice Cream Sandwich due to lackluster performance. Today however, the company is revising its statement, saying that it doesn’t want users to lose their data during the upgrade process. To load Android 4.0 on the Desire HD, the internal storage would have to be repartitioned, risking the possibility of overwriting personal content, unlike the jump from Froyo to Gingerbread.

Furthermore, the company notes “other technical limitations” that would potentially hinder the overall experience of the new software. While this news isn’t exactly what users wanted to hear, HTC’s point is understandable considering the device was designed in 2010, well before Ice Cream Sandwich was on the horizon.

The company took to its official blog to announce the news.

We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.

If you’re the hacker type, there are plenty of well-functioning Android 4.0 ROMs for the Inspire 4G and Desire HD that could satisfy your sweet tooth. In fact, you can even flash a beta Jelly Bean build for the device. Just remember to read the instructions (twice) before proceeding.

HTC Blog


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