Verizon Representatives Say Galaxy S III Bootloader Will Be Unlocked Via OTA Software Update

Galaxy S III customers on Verizon have conveyed their frustration with their shameful locked bootloaders over the last week. Samsung even attempted to rectify the situation by prepping a $599 developer edition of the device to offer to hackers, but at that price the target audience is extremely limited.

Today, it seems as though Big Red’s decision has been swayed. Several customers have contacted Samsung and Verizon regarding the issue and the general response has been the same. According to these support channels, Verizon intends to offer an over-the-air software update which will unlock the device’s bootloader. Details are scarce, but the general consensus says “soon”.

The first e-mail is from Verizon customer support.

My name is Levar and thank you for contacting Verizon Wireless about the boot loader for the Galaxy S3. I know this may be frustrating but there will be a solution soon coming. Samsung will be releasing a software update to unlock your device. Right now, we do not have a date for the release but it shall be soon.

Verizon Wireless appreciates you as a customer and your patience in this matter.

Have a great weekend!

Verizon Wireless
Customer Service

Below is a direct response from Samsung regarding the Verizon Galaxy S III.

According to these responses, it seems likely that Verizon and Samsung are working on a solution. Keep in mind that sometimes customer support can be “unreliable” and uninformed (to put it nicely), so we suggest you take the above evidence with a hefty grain of salt. However, if it turns out to be true, we’re sure a lot of hackers are going to be very excited. Either way, let’s keep the champagne in the fridge until we hear something official.


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