Verizon Representatives Say Galaxy S III Bootloader Will Be Unlocked Via OTA Software Update

Galaxy S III customers on Verizon have conveyed their frustration with their shameful locked bootloaders over the last week. Samsung even attempted to rectify the situation by prepping a $599 developer edition of the device to offer to hackers, but at that price the target audience is extremely limited.

Today, it seems as though Big Red’s decision has been swayed. Several customers have contacted Samsung and Verizon regarding the issue and the general response has been the same. According to these support channels, Verizon intends to offer an over-the-air software update which will unlock the device’s bootloader. Details are scarce, but the general consensus says “soon”.

The first e-mail is from Verizon customer support.

My name is Levar and thank you for contacting Verizon Wireless about the boot loader for the Galaxy S3. I know this may be frustrating but there will be a solution soon coming. Samsung will be releasing a software update to unlock your device. Right now, we do not have a date for the release but it shall be soon.

Verizon Wireless appreciates you as a customer and your patience in this matter.

Have a great weekend!

Sincerely,
Levar
Verizon Wireless
Customer Service

Below is a direct response from Samsung regarding the Verizon Galaxy S III.

According to these responses, it seems likely that Verizon and Samsung are working on a solution. Keep in mind that sometimes customer support can be “unreliable” and uninformed (to put it nicely), so we suggest you take the above evidence with a hefty grain of salt. However, if it turns out to be true, we’re sure a lot of hackers are going to be very excited. Either way, let’s keep the champagne in the fridge until we hear something official.

Droid-Life

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Completely bogus. Look at how poorly the "e-mail" is written. I almost thought it would end with a request from a Nigerian prince to help him transfer money out of the country.

> Verizon Representatives Say Galaxy S III Bootloader Will Be Unlocked Via OTA Software Update

 

Don't you just love it when droigDog reports something as FACTUAL... without even checking on it at all???

 

Wow, I really hope that Verizon unlocks that bootloader. I'm trying not to get too excited until Verizon says something official about it. I feel really betrayed that they locked it. I would have considered AT&T or Sprint if I knew they were going to mess up my phone for no good reason. It just seems they are spoiling all the fun here. Now I'm stuck because I renewed my 2 year agreement. (I know, I know.... I can return my phone within the 14 days. But I will lose the data plan I signed up for if I do. I do not want a Shared Data plan.)

 

I did what I could last week to express my unhappiness about Verizon's decision. I signed a petition, complained in my Facebook status so my friends would all be warned about the situation, wrote a letter to Verizon, wrote a letter to Samsung, whined to my tech-savvy friends and wife, commented in a few forums, etc. I got letters back from Verizon and Samsung saying they got my letter and why they locked it. Facebook friends chimed in and voiced their disdain for Verizon practices. Verizon could use some good press about now. They seem to be the neighborhood bully that everyone agrees is a huge jerk but few are willing to stand up to. I feel like Verizon just stole my lunch money!

 

Verizon should have told us before buying the phone it would be locked so we wouldn't have been blind sided by this serious handicap. It seems wrong on so many levels. I pay my Verizon bill, I pay for the phone so I should be able to fully enjoy it. I'm not getting anything for free here as it is and they are just making my legitimate user experience worse. I have actually felt like I accidentally bought an iPhone a few times because of the locked down nature of the Verizon S3. Talk about the LAST thing I would ever want to do!

 

The whole secrecy thing just bothers me. Before Verizon launched the S3 there was NO information to be found on the web about the Verizon version. I scoured the web lokoing for ANY reviews of the Verizon S3. I could not find any during the pre-order period. The Verizon S3 as veiled in secrecy. They knew we would assume their version of the S3 was the same as the AT&T, Sprint, T-mobile versions and they capitalized on that wrong assumption. They could have been upfront about it; but they weren't.

 

Then all the crazy blame shifting between Verizon and Samsung concerning whose fault this was. 

From now on we should be referring to this incident as 'Bootloader Gate'.

Verizon: 'I am not a crook!'

 

Verizon: You can fix this. You can go from neighborhood bully to all around cool guy by unlocking this bootloader. I'm willing to move on and forget about this if you unlock it soon. Listen to reason here, please. You can be the hero, get some good press, sell some more S3s, etc by unlocking. Come on, you know you want to.

 

Android fanboy #34254634563457789679

Of course it's true.  It would be totally impossible for someone to fake an email like that.  It looks so very authentic!

 

AricOsieczanek 6 pts

I really hope this is true! With Verizon, I will believe it when I see it. Hoping for the best nevertheless. 

wont happen, the CSR's are thinking they are talking about global unlock GSM

JakobKlein 5 pts

nice job customers! next, GET RID OF THE ENDLESS WIFI NOTIFICATIONS PLEASE

Scottyb112 9 pts

@Brooks Barnard @JakobKlein you can disable that wifi pop up without root. Theres a app called anycut, an in a few steps your good to go. Sorry if this was about something else, i was reading the link but didn't actually click on it

Scottyb112 9 pts

Wow I'm surprised.. I guess all the returns, threats and calls are working!! Nice, good job fellow frustrated gs3 owners!