Beginning October 7th, AT&T customers who buy new devices will have 14 days to return them without any penalties. According to an email received by Phonescoop, AT&T says any customer who purchased a device before tomorrow, will continue to have the original 30 days to return the device.
“AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee,” said AT&T to Phone Scoop in an email. “While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time.”
This policy change will not affect AT&T business customers, who still have 30 days to return their devices and cancel service.